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Amy Crooymans

By Amy Crooymans
Nov 7, 2024

Amazon Deferred Transactions: Important Information for Sellers

Please be advised that some Amazon sellers are experiencing a delay in the payout of transactions after items have been delivered, which is likely due to Amazon’s delivery date-based payment policy. Funds may be ‘deferred’ for a set period before they are paid out to you, the seller. At this time, A2X does not include deferred transactions, as Amazon’s API does not provide this deferred transaction data. Transactions become available in A2X once they have been released.
Amy Crooymans

By Amy Crooymans
Oct 14, 2024

New A2X Notification Badge

If you’re reading this update, you might have already noticed (and clicked on) the new notification badge in A2X. Now, when a new feature has been released, a red dot will appear on the ‘New’ button within the A2X app. This visual cue is your heads-up that there’s something new waiting for you. Click on the ‘New’ button to see a quick dropdown that summarizes the update(s). Once you’ve checked out the summary, the red glow will disappear (until the next update is released).
Amy Crooymans

By Amy Crooymans
Oct 1, 2024

A2X and Finale Integration Live in Beta

We’re excited to announce a new cost integration between A2X and Finale Inventory, launching in Beta on October 1, 2024! This integration automates the workflow between your ecommerce sales and inventory management. Now, Finale Inventory’s accurate SKU cost data will sync directly into A2X, enabling automatic, real-time Cost of Goods Sold (COGS) calculations to be posted to your General Ledger (GL) alongside your sales data. Key benefits: Automated COGS and sales reconciliation: Finale’s cost data integrates seamlessly with A2X to ensure accurate COGS postings, perfectly aligned with your sales data.
Amy Crooymans

By Amy Crooymans
Oct 1, 2024

Shopify Cost Sync Integration – In Beta

Announcing the release of Shopify Cost Sync, a new integration that automates the process of pulling SKU costs from Shopify into A2X. This new feature helps streamline your workflow and ensures accurate Cost of Goods Sold (COGS) reporting without the need for manual data entry. Key features: Automated cost sync: A2X now pulls SKU costs directly from your Shopify account, eliminating the need for manual exporting and importing. COGS reporting: Automatically calculate and post COGS entries in your general ledger, ensuring accurate financial reporting.
Amy Crooymans

By Amy Crooymans
Oct 1, 2024

Monthly Exports Feature – In Beta

Today we’re releasing a brand-new feature in A2X that will help streamline your reconciliation process: Monthly Exports, now available in Beta! This feature allows you to export key A2X data into monthly reports, making it easier to identify discrepancies between A2X and your general ledger (GL). Each report is designed to help you quickly spot issues such as duplicated entries, missing transactions, or incorrect mappings, so you can resolve discrepancies faster.
Amy Crooymans

By Amy Crooymans
Jul 29, 2024

Introducing Persistent Filters

We’re excited to announce the rollout of a new feature designed to make using the new filters on the Settlements/Payouts page even better: Persistent Filters! Filters you apply now remain active even when you navigate away from the page and return later. This means you can seamlessly switch between different sections of A2X without losing your carefully set filters. Key Benefits: Improved Efficiency: No need to reapply filters every time you return to a page.
Amy Crooymans

By Amy Crooymans
Jul 15, 2024

The New and Improved ‘Sales Grouping & Tracking’ Settings Page:

We’ve made some changes to the Invoice/Journal Settings page. You’ll notice that this page is now called the Sales Grouping & Tracking page within Settings. This new title better reflects the page’s content and is more universal, avoiding name changes for different GLs. This page has many options, so we’ve made it more intuitive, especially for new users. The changes include adding dropdowns, tooltips, and educational cards to provide more information.
Amy Crooymans

By Amy Crooymans
May 21, 2024

New A2X Settlements/Payouts Page Live in Beta

Starting today, all customers can access the new Settlements and Payouts page via the Beta Features section. On July 1st, the new page will automatically be enabled for all accounts. This page will be updated across all A2X accounts and has different names depending on the account type: Amazon/Walmart Accounts: the page is called ‘Settlements’ Shopify/eBay/BigCommerce Accounts: the page is called ‘Payouts’ Etsy Accounts: the page is called ‘Deposits’ What’s new about the page?
Amy Crooymans

By Amy Crooymans
May 1, 2024

Refresh Cache Link Now Displayed in Mappings Page

We’ve added a refresh cache link to the mappings page, enabling users to quickly access the refresh cache button in the connections page. This link will direct you to your Settings > Connections page, simplifying the process of updating cached data. A cache refresh is needed when a new account is created within your accounting software and you need A2X to read this new account.
Amy Crooymans

By Amy Crooymans
Apr 10, 2024

Shopify Gift Card Updates

From April 2024, A2X will calculate and provide monthly values to help users analyze the changes between the opening and closing balances of Shopify gift cards. This feature aids in better financial tracking and reporting. Take a look at the changes by clicking ‘Reports’ on the main navigation, then ‘Gift Card’ report.
Amy Crooymans

By Amy Crooymans
Apr 9, 2024

Cost History Increased

We’ve increased the limit in the cost history tab from showing the last 10 updates to now displaying up to 50 historic updates. This enhancement provides customers with more comprehensive visibility into their cost history without the need to open a customer success ticket to investigate beyond the last 10 changes.
Amy Crooymans

By Amy Crooymans
Apr 5, 2024

A2X for Shopify: Exclude Gateway Setting Now Works with Currency Suffixes | 5 April

For A2X for Shopify account, the exclude gateway setting now supports currency suffixes. When you add gateways with different currencies into the advanced options > excluded payment gateways section, A2X will correctly exclude those transactions from your account, allowing users to be more specific about which gateways they would like to exclude.
Amy Crooymans

By Amy Crooymans
Mar 20, 2024

Ability to Search Accounts by Sales Channel in Sidebar

We’ve added a new feature that allows you to filter your accounts by sales channel directly in the sidebar. This addition is especially helpful for users who have a lot of A2X accounts. It provides an efficient way to find specific A2X accounts, especially when the exact account name is not readily recalled.
Amy Crooymans

By Amy Crooymans
Mar 12, 2024

New Icons in Settings

We’ve enhanced the settings dropdown list by adding new icons to each page. These differentiators help to visually separate and quickly identify different settings pages, making navigation more intuitive and user-friendly.
Amy Crooymans

By Amy Crooymans
Mar 1, 2024

UX Enhancements for Better Navigation and Interaction

In our latest release, we’ve implemented key user experience improvements to facilitate easier navigation and interaction within our app: Navigation Bar Update: A new ‘selected’ state has been added to the top navigation bar, clearly indicating the active section for improved orientation and navigation efficiency. Settings Dropdown Icons: The settings dropdown has been updated with new icons, offering a more intuitive and visually coherent experience when adjusting app settings. These changes are part of our commitment to continuously improve A2X’s usability and your overall experience.
Amy Crooymans

By Amy Crooymans
Feb 26, 2024

New Etsy Transaction Types: Shipping Label (Evri) Postage Adjustment Fee and Shipping Label (Evri) Postage Adjustment Credit

We’ve introduced new transaction types that have been identified in Etsy data: Shipping Label (Evri) Postage Adjustment Fee and Shipping Label (Evri) Postage Adjustment Credit. These new transactions will automatically be categorized into your fees category, ensuring that adjustments to your Evri shipping label costs are accurately reflected in your financial reporting. For users with auto-mapping enabled, these new fees will be automatically mapped to your default fee account choice, such as an Etsy fees account.
Amy Crooymans

By Amy Crooymans
Feb 12, 2024

Etsy New Transaction Type: Shipping Label (UPS) Postage Adjustment Fee

In our continuous effort to provide detailed and accurate financial tracking for Etsy sellers, we are introducing a new transaction type that we’ve recently identified: Shipping Label (UPS) Postage Adjustment Fee This new transaction will automatically be categorized into your fees category. If you have auto-mapping enabled, this new fee will be mapped to your default fee account choice; for example, an Etsy fees account If you do not have auto-mapping enabled, you will need to map this new fee to the GL account you’d like it to be posted to.
Amy Crooymans

By Amy Crooymans
Feb 8, 2024

Shopify Reconciliation Report Now in Beta

Introducing the Shopify Reconciliation Report by A2X, a revolutionary tool described as a game-changer for Shopify bookkeeping. Designed to make Shopify reconciliations even more accurate, it enables detailed comparisons between Shopify data and A2X, identifies discrepancies at an order level, and ensures confidence in your financial numbers. This new feature addresses the complexities of Shopify accounting, offering a targeted solution to reconcile differences effectively. Available now in Beta, find it under ‘Settings’ > ‘Beta Features’ in your A2X Shopify account.
Amy Crooymans

By Amy Crooymans
Feb 1, 2024

Introducing the A2X Amazon Summary Report in Beta

The A2X Summary Report allows sellers to easily compare A2X data with the Date Range Summary Report from Amazon Seller Central. This new feature aims to streamline the reconciliation process, ensuring that all transactions are accurately received and processed within A2X, and align with Amazon and your accounting system’s records. To enable this feature, users should navigate to the ‘Beta Features’ section within their A2X Amazon account settings. The Amazon Summary Report allows for comprehensive data analysis of up to 92 days.
Amy Crooymans

By Amy Crooymans
Jan 29, 2024

New Walmart Transaction: Extra Discount

We’ve introduced new transaction types that have been identified in Walmart data: Extra discount This new transaction will be applicable on sales, refunds, and tax mappings. For users utilizing the auto-mapping feature, this new transaction type will automatically be allocated to your default accounts. If you prefer to manually manage your account mappings, you will need to assign the ‘Promo Code’ transaction to the appropriate General Ledger (GL) account. For consistency and ease of tracking, we recommend assigning it to the same GL account used for similar transactions.
Amy Crooymans

By Amy Crooymans
Jan 17, 2024

A2X & Shopify Markets Pro Integration

A2X now fully integrates with Shopify Markets Pro, automating the reconciliation of global transactions. Simplify your international sales by automatically capturing all transaction details, including commissions and fees, for easy accurate reconciliation. This integration matches to the payout, eliminating manual entry, and making global expansion easier. Key Highlights: Automated capture of all Markets Pro transactions. Instant bank deposit reconciliation. Comprehensive overview of fees and charges. Read this support article to find out more about how A2X supports sellers using Shopify Markets Pro.
Amy Crooymans

By Amy Crooymans
Jan 17, 2024

New Walmart Transaction: Promo Code

In our ongoing commitment to enhance financial clarity and accuracy for sellers, we are introducing a new transaction type specific to Walmart sales: ‘Promo Code’. This new transaction will be applicable on sales, refunds, and tax mappings. For users utilizing the auto-mapping feature, this new transaction type will automatically be allocated to your default accounts. If you prefer to manually manage your account mappings, you will need to assign the ‘Promo Code’ transaction to the appropriate General Ledger (GL) account.
Amy Crooymans

By Amy Crooymans
Dec 10, 2023

TikTok Shop and Shopify Integration Update

Shopify’s integration with TikTok Shop opens up new avenues for reaching customers and processing orders. With this integration, orders from a merchant’s TikTok Shop are automatically imported into their Shopify order list, maintaining a smooth and efficient order management system. A2X enhances this integration by automatically grouping TikTok orders, thanks to unique order tags created by Shopify. This feature allows merchants to view consolidated TikTok order payouts in A2X, allowing merchants to easily map these transactions to specific accounts.
Amy Crooymans

By Amy Crooymans
Dec 1, 2023

Buy With Prime and Shopify Integration Update

Shopify’s new partnership with Amazon’s Buy with Prime enhances the shopping experience for Shopify merchants and their customers. This integration allows Shopify stores to offer Buy with Prime as a payment option, enabling fast and reliable fulfillment by Amazon’s extensive network. For merchants using A2X, this means seamless financial tracking is now simpler. Orders paid through Buy with Prime are automatically tagged in Shopify and aggregated in A2X, allowing merchants to easily map these transactions to specific accounts.
Amy Crooymans

By Amy Crooymans
Nov 1, 2023

Introducing Beta: Improved A2X Account Sidebar Navigation

We’re thrilled to announce that A2X’s new Sidebar Navigation (Nav) is now available for beta testing. The Sidebar Navigation will replace the existing account dropdown, making it smoother for you to find and switch between accounts. This feature is designed to enhance how you navigate and manage your accounts on A2X. What’s included in the new Sidebar Nav: Account Overview: Quick access to all your accounts. Distinct Icons: Easily spot accounts with unique sales channel icons.
Amy Crooymans

By Amy Crooymans
Oct 31, 2023

New Beta Features Section: Direct Access for User Testing

Exciting news for A2X users – we’ve launched a new Beta Features section within your settings! This update makes it easier for you to directly engage with and provide feedback on our latest features. Here’s what you can expect: Instantly Discover & Try Beta Features: Find and test new features that are in beta, all within your settings. Simple Activation & Deactivation: With just a click, you can turn these features on or off, giving you full control over your testing experience.
Amy Crooymans

By Amy Crooymans
Oct 23, 2023

Unposted Payouts & COGS Reports for Partners

We’ve rolled out the Unposted Payouts Reports in the Partner Dashboard, a tool designed to simplify managing unposted payouts and COGS. This feature offers a centralized view, eliminating the need to individually access accounts for financial data. Partners can now quickly generate a detailed report of all unposted transactions and COGS by selecting a specific month. This update focuses on enhancing accuracy and efficiency in financial tracking, providing key data like settlement dates, amounts, and COGS status.
Amy Crooymans

By Amy Crooymans
Oct 16, 2023

Terminology Change: ‘Invoice’ to ‘Journal’ in A2X Settings for QuickBooks Online Users

In an effort to provide clearer, more intuitive settings, we have updated the terminology in the A2X Settings. Previously, QuickBooks Online users saw the word ‘Invoices’ within their A2X Settings, but this term didn’t precisely represent the actual entries posted to QuickBooks Online. We’ve changed this setting name to ‘Journal.’ All of your settings will still work the same. Before, where it said the word ‘Invoice’ will now say ‘Journal’.
Amy Crooymans

By Amy Crooymans
Oct 12, 2023

Changing the Marketplace for Amazon Inferred Marketplaces

A2X determines the marketplace of Amazon settlements based on their transactions. However, some transaction types don’t include a defined marketplace. In the past, A2X would do its best to infer the marketplace based on the settlement’s currency as well as your account’s primary marketplace. We’ve introduced a key update for Amazon customers for how the marketplace is determined for Amazon settlements. A2X now provides a way to change the marketplace in the event that the inference is incorrect.
Amy Crooymans

By Amy Crooymans
Oct 3, 2023

Introducing the A2X Partner Dashboard

Great news for A2X’s accounting and bookkeeping partners managing multiple client accounts! We are excited to announce the launch of the new A2X Partner Dashboard. This innovative tool is designed to significantly simplify and enhance how partners oversee and interact with their clients’ A2X accounts. The A2X Partner Dashboard provides a wealth of information at a glance, making client management more efficient: Number of Subscribed Accounts: Easily track the total number of A2X subscriptions you manage, displayed prominently at the top of the dashboard.
Amy Crooymans

By Amy Crooymans
Oct 2, 2023

Simplified Journal Entry Tracking between A2X and QuickBooks Online

Easily navigate between A2X and QuickBooks Online with our new feature. You can now instantly view your A2X journal entry directly in QuickBooks Online. When reviewing the journal in A2X, expand it to see the transaction details, and you’ll spot a link labeled “View in QuickBooks Online” located at the bottom left corner. Clicking on this will take you straight to the associated journal entry in QuickBooks Online. Additionally, if you’re in QuickBooks Online and want to find the original entry in A2X, the URL you need will be found in the notes section of the journal entry.
Amy Crooymans

By Amy Crooymans
Jul 5, 2023

Support Modules Added to the Mapping Page

The A2X Mapping Page has been upgraded, but instead of a total transformation, we’ve focused on making it more user-friendly without changing the advanced functionality you’re familiar with. Mapping can be complicated, which is why we want to give you quick access to the resources you need to do it yourself or enlist the help of an ecommerce accounting professional. Here’s an overview of what’s been added: 1. How To Setup Mappings Section: In this new section, you can find links to useful resources to help you with your accounts and tax mapping.
Amy Crooymans

By Amy Crooymans
Jun 29, 2023

Better Visibility On Bulk Actions

Bulk actions, such as sending, deleting, refreshing, or exporting multiple settlements simultaneously, are designed to streamline your workflow. However, user feedback has shown that the clarity of the bulk action process could be enhanced, particularly in two key areas: 1. Uncertainty About Update Completion In the past, if an update was applied to a large volume of data, A2X would process the action in the background before changing the status of the settlement.
Amy Crooymans

By Amy Crooymans
Jun 12, 2023

New Alerts For Accounting Disconnection

When working with cloud-based accounting software, such as Xero or QuickBooks Online, connectivity disruptions can sometimes occur. However, it wasn’t always easy to notice when your accounting software had become disconnected. A2X has rolled out changes to help you quickly identify if your accounting software has become disconnected from your dashboard – and the steps to reconnect it. The A2X interface has been updated to clearly indicate when Xero or QuickBooks Online has become disconnected.
Amy Crooymans

By Amy Crooymans
Jun 8, 2023

Merge Multiple A2X Subscriptions Onto One Simple Bill

If you have multiple A2X subscriptions that are paid on different dates throughout the month, you can now move these subscriptions to one monthly invoice. The new process is more automated and allows more control for A2X users. Here is an overview of the process: Log into A2X and click here to get started. Set a simplified billing account, if you don’t already have one Select which of your subscriptions you’d like to move onto the new bill Select any other subscriptions you’d like to add to the new bill.
Amy Crooymans

By Amy Crooymans
May 23, 2023

A2X's New Product Homepage & Simplified Setup Experience is Live

A2X’s New Product Homepage & Simplified Setup Experience is here. This update addresses customer feedback and usability studies, making it easier than ever for you to get started with A2X. The refreshed interface simplifies onboarding by reducing the number of clicks and providing clear instructions to connect your sales channels and accounting software. New features include: Streamlined onboarding steps New pending status indicators showing the time left on connection requests Collapsible components to make space for important data post-setup Clearer information on data available in trial mode Progress visibility on bulk actions Read the full release announcement here 
Amy Crooymans

By Amy Crooymans
May 9, 2023

New Amazon Pay transaction types: Payable to Amazon and Successful Charge

If you’re using Amazon Pay as a payment method, in most cases, you will receive money from Amazon. However, there are some situations where you can owe money to Amazon. If you have Amazon Pay enabled on your A2X account, these two transactions will now be captured as Payable to Amazon: This represents what the merchant owes to Amazon. It will show up on a settlement when the total from the previous settlement is negative.
Amy Crooymans

By Amy Crooymans
Apr 10, 2023

A2X for NetSuite | Coming soon

In response to growing demand, A2X is currently beta-testing an integration with NetSuite. This means you can now have accurate A2X entries for all of your ecommerce channels (Amazon, Shopify, eBay, Etsy, BigCommerce, and Walmart) automatically posted to NetSuite for reconciliation. This A2X integration is specifically focused on automating your ecommerce payout reconciliations and works side-by-side with your operations and inventory management within NetSuite and your existing integrations. If you use NetSuite and want to start automating your ecommerce accounting, we’d love to include you in our beta program.
Amy Crooymans

By Amy Crooymans
Mar 28, 2023

Announcing the Costs Auto-Import from a Google Sheet

You can now automatically update your SKU costs in A2X by pulling from a Google Sheet. This is a great way to save time, by not having to manually update SKU prices in A2X each time they change. This feature is applicable to all users with A2X COGS enabled. COGS is available on all A2X plans, excluding the mini plans. All you need to do is create a Google Sheet with the cost data for your SKUS and then add this link to A2X.
Amy Crooymans

By Amy Crooymans
Mar 28, 2023

Shopify New Transaction Type: Pending Payment Source

As a Shopify seller, it’s common to have different Pending Payment sources if you are awaiting payment from more than one gateway, marketplace, or channel. Now, within A2X, you can map these different Pending Payment sources to different accounts in your Xero or QuickBooks Online. With this new update, additional detail will be provided for your Pending Payments transaction by adding in the marketplace or payment gateway name. This change means that your Pending Payment transaction mapping lines are now consistent with your other transaction mappings, for example, your Sales transaction mapping.
Amy Crooymans

By Amy Crooymans
Mar 24, 2023

New A2X V2 Mapping Page Now Available on All A2X Accounts

In July 2022, A2X announced a new mapping page that was available on all new accounts created from that point onward. This new mapping is now available on all accounts, meaning you can seamlessly migrate A2X accounts on the old mapping page, to the new mapping page. All of your existing mappings will be transferred over, and you will then get the benefits of the new mapping page, including: The updated mapping page includes:
Amy Crooymans

By Amy Crooymans
Mar 16, 2023

Coming soon: New A2X homepage

A2X is excited to announce that a new homepage is coming. The purpose of the redesigned homepage is to simplify the A2X setup process. The improvements specifically focus on updating steps one to four, where you connect your ecommerce channel and accounting software. Some steps and clicks have been removed to make it faster and easier for you to set up an A2X account. Here is an overview of the changes:
Amy Crooymans

By Amy Crooymans
Mar 1, 2023

eBay New Transaction Type: Loans

eBay allows sellers to take loans and make repayments through the payout balance. There have been some recent changes to the eBay API which means A2X can now capture this data and include it in your entries. The additional transaction category is called ‘eBay loans’. A2X will now capture both the loan and the repayment amount. Prior to eBay loans, A2X didn’t create a liability account as part of the default accounts.
Amy Crooymans

By Amy Crooymans
Mar 1, 2023

Remove a Transaction Type from your A2X Xero Invoice | Beta Testing

A2X has added the ability to remove transaction types from your Xero invoice. This means when your A2X invoice entry is posted to Xero, if you’ve removed a transaction type this will not be included on your invoice. It is important to note because your invoice has data removed, you’ll instead be sending an open invoice instead of a $0.00 invoice. To remove a transaction type for your invoice, you would select ‘x - remove from invoice’ in the ’Account’ column on the mapping page, instead of selecting a Chart of Account.
Mariko Newman

By Mariko Newman
Feb 27, 2023

February 2023 Updates

Improved Account Overview page

  • To improve the page performance, the account overview has been split into two separate tabs. One tab to view users and the second to view settlements. ​​

Mapping page improvements

  • New eBay transaction category called “eBay Loans and Repayments” has been detected! 
    • eBay loans and repayments will appear in A2X if you request a loan from eBay.
    • Please note that the repayments will show as a lump sum from eBay, this can be mapped to your preferred liability account for this transaction or leave it blank for now.
    • Your accountant or bookkeeper may need to adjust the principal and interest manually.
  • New Walmart transaction category called “Instant Transfers” has been detected!
Amy Crooymans

By Amy Crooymans
Feb 15, 2023

New Walmart Transaction Types: Advertising and Instant Transfer

Great news! Walmart has recently added additional data to its API, which means A2X can now capture this data and include it in your entries. The two new transaction types are: Advertising Instant transfer You may need to map these new transaction types, which may also require new accounts within your accounting software. Once this is done, refresh your connection in A2X under settings > connections. From there, you will be able to use these additional transaction types.
Mariko Newman

By Mariko Newman
Jan 17, 2023

January 2023 Updates

A2X Partners

  • The option to ‘remove’ a partner code from the partner dashboard is now available for A2X partners
  • Partner table found within the Partner ID now calculates your total ’number of accounts’ & ’total amount’ of the ‘parent’ subscriptions.

Mapping page improvements

  • Renamed the “Non-Registered EU Country” to “EU Country” in the mappings page, filters, and invoice previews.
Mariko Newman

By Mariko Newman
Dec 19, 2022

December 2022 Updates

At A2X we have a dedicated team of engineers who are constantly striving to improve your experience with us. Here’s a brief overview of what they worked on in December;

  • Notifications

    • ​​​Your error wordings have been renamed and will now redirect you to the correct page to fix errors.
    • ​’Daily digest of errors’ are now the default settings for all new A2X accounts and you can now change the frequency of this from ‘daily’, ‘weekly’ and ‘disable’.
  • COGS

    • Costs page- Barbadian dollar currency has now been added

Mariko Newman

By Mariko Newman
Nov 22, 2022

November 2022 Updates

Here’s a brief overview of what our dedicated team of engineers worked on in November;

  • Onboarding improvements
    • Europe now shows at the top of the dropdown list in the ‘select additional countries’ mapping step.
Mariko Newman

By Mariko Newman
Oct 19, 2022

October 2022 Updates

At A2X we have a dedicated team of engineers. Here’s a brief overview of what they worked on in October; 

  • Product Type grouping
    • We have now introduced the ‘hold settlements in case of missing product types’ functionality to our eBay, Walmart and Etsy integrated accounts.
Mariko Newman

By Mariko Newman
Sep 26, 2022

September 2022 Updates

At A2X we have a dedicated team of engineers who are constantly striving to improve your experience with us. Here’s a brief overview of what they worked on in September;

  • BigCommerce is now live! To learn more about our BigCommerce integration click here
  • Accounts and taxes
    • We now Auto-apply ‘no tax’ and will hide the tax column for US sellers
Mariko Newman

By Mariko Newman
Aug 31, 2022

August 2022 Updates

At A2X we have a dedicated team of engineers who are constantly striving to improve your experience with us. Here’s a brief overview of what they worked on in August;

  • Billing
    • Ability to remove coupon codes (you can now remove and update expired coupons).
    • An extra sentence has been added in the cancellation popup (you will now see a message that says when cancelling a plan, the account will revert to trial mode)
Mariko Newman

By Mariko Newman
Jul 20, 2022

July 2022 Updates

  • Billing
    • We have updated the wording for our multi-channel subscriptions. You will now see “link accounts” instead of “settings” and “choose plan” instead of “subscribe. This way you will have two options on the subscriptions page: First is the ability to link accounts to an existing subscription. The second is the ability to subscribe a new account by choosing a plan. 
Mariko Newman

By Mariko Newman
Jun 3, 2022

June 2022 Updates

  • Bulk link accounts for Teams feature!
    • A2X Partners can now select multiple A2X accounts from a dropdown list and click on the “add account to team” button to link multiple accounts in one step
  • Sage & Netsuite options for custom integration! 
    • A2X has added the Sage (CSV) and Netsuite (CSV) export formats to the custom integration dropdown bar. 
Mariko Newman

By Mariko Newman
May 22, 2022

May 2022 Updates

Partner Dashboard improvements!

  • A2X partners now have the ability to collapse and expand all sections within their dashboard

“Are you sure” pop up before you send duplicates!

  • For users who attempt to re-send an entry already posted to their accounting system, A2X will now have an ‘are you sure” pop up appear before sending the entry. This will help avoid the cases of having duplicate (or triplate) entries in your accounting system and will ensure your financials are accurate!
Mariko Newman

By Mariko Newman
Apr 29, 2022

April 2022 Updates

New overlays on our Home page, settlements page and Accounts & taxes page! 
Mariko Newman

By Mariko Newman
Mar 23, 2022

March 2022 Updates

  • Accounts and taxes
    • We have moved the Gateway Transactions categories section into its own separate bucket. This is to help our uses who don’t usually need to map the detailed transactions but can still map at a payment gateway level.
Mariko Newman

By Mariko Newman
Feb 8, 2022

February 2022 Updates

Notifications We have updated the default notification settings for new accounts. New accounts will have their notifications disabled except for the error notifications. Shopify Shopify gift card payments are now accurately shown in payouts. COGS Costs page- Nigerian Naira (NGN) currency is now added.
Mariko Newman

By Mariko Newman
Jan 12, 2022

New and Improved: Support center articles

We have been updating our Help Center, so you have easy access to all these resources in one place Read through bite-sized tutorials designed for folks who are new to A2X Learn about A2X’s more advanced features Troubleshoot issues with your account, historical data & billing This weeks new article: A2X for eBay and UK VAT - Video Tutorial & Ecommerce Seller Resources
Mariko Newman

By Mariko Newman
Dec 21, 2021

New and Improved: Support center articles

We have been updating our Help Center, so you have easy access to all these resources in one place Read through bite-sized tutorials designed for folks who are new to A2X Learn about A2X’s more advanced features Troubleshoot issues with your account, historical data & billing This weeks new article: Integrating Shopify to Xero
Mariko Newman

By Mariko Newman
Dec 6, 2021

Bug Fixes and Improvements

At A2X we have a dedicated team of engineers who are constantly striving to improve your experience with us. Here’s a brief overview of what they worked on in November; A2X now supports Inventory Valuation Reports from Amazon Singapore. A2X Invoice Settings now show all marketplaces found within recent settlement data. Shopify Tips will now be displayed as a separate row within the A2X finance summary report.
Carmen Montgomerie

By Carmen Montgomerie
Oct 26, 2021

Shopify Gift Cards (Beta)

Overview The A2X Shopify Gift Card monthly report provides an accumulated total of all Gift Cards Sold, Issued, Expired or disabled. These are four Gift Card actions that need to be accounted for: Selling Gift Cards - A2X accounts for these in sales and tags them as gift card sales. This report will also display this value. Using Gift Cards - A2X accounts for these as sale via Gift Card gateway.
Carmen Montgomerie

By Carmen Montgomerie
Feb 5, 2021

Auto-Posting COGS is now available

e have some good news - you can now autopost your Cost of Goods Sold for each payout or settlement** A2X users can now auto-post COGS over to your accounting system. This can be found in ‘Settings’ > ‘Auto-Posting’. To enable this feature ensure all your product costs are assigned for a Settlement period then the COGS can be auto-posted. By default A2X will not post to your accounting system unless you action it.
Carmen Montgomerie

By Carmen Montgomerie
Dec 18, 2020

Multi Channel Price Plans now able to be easily set up and viewed

ulti-Channel Plans Self Service** For those of you who are on the Multi-Channel/Country Amazon and Shopify plans and the Premium Price plans, your billing screen will now display the plans you have linked together. It will also allow you to link new ones from the billing screen should your plan allow for extras. FIND OUT MORE To find out more read Multi-Channel Subscriptions or Multi-Channel Premium Subscriptions

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June 2023 Updates

June 2023 Updates Improved Connections settings page We have updated the design of the accounting system portion of the connection settings page. This will allow customers to clearly see the sub-accounts sharing the connection and also if you have any connection issues these will be clearly displayed. Xero’s new unvocing capability When setting up your connection to xero, A2X will now show you a blue banner making you aware of the new vs classic invoicing option.

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